Click on Activate a New Product, then enter your Activation code. This button is found under My Learning.

Note: If the button is not visible, you are likely logged in a Parent account.

Please check the following guide for more information: Getting Started on the CLMS for Students (updated).

This video will help you:

If you have activated the product, you will have access to the class on your homepage:

Error message: The Activation Code you entered is already being used.

• 1. Go to My Learning in order to check if you previously activated this product and it is already available.
• 2. Have you registered more than one account? If so, access the other account(s) and check if the product is visible.
• 3. If you are in Class Study, first contact your Teacher as they might have activated the code on your behalf.
• 4. When you have activated a code and joined a class but it says that you need to activate the product to access the content, your code product likely does not match the class product. This may happen if you have purchased the wrong book version or if your Teacher created the class for a different product version. Please contact your Teacher.

Error message: You entered an incorrect Activation Code.

• 1. Our products can be activated in CLMS Main (Adults) or CLMS Primary (Young Learners), make sure your product matches the platform you are logged in.
• 2. Your code may be mistyped. Please note that our codes do not contain certain characters such as the number “0” or the letter “O”.
• 3. Do not leave any spaces before or after the activation code.
• 4. You might be entering the Class code instead of the Activation code.

You can refer to the video at the following link for further help:

1. 1. Log into the Cambridge LMS
2. 2. Select Class Home next to the name of the class you want to access.

My Account allows you to view and edit your personal profile (including email address and password).

Accessing My Account

1. 1. Click the in the top right corner of your screen.
2. 2. Select My Account .
   

Editing your account

1. 1. Select the Edit tab. You can edit the following account information:

Default Time Zone where you currently live and work in.

• 2. Select Save to complete your account changes.

• 3. Select Personal Information to add extra information to your profile. The following can be added to your profile:

  1. First name, last name, and display name
  2. Age and date of birth
  3. Title
  4. Profile text - Any text you want to be visible on your public profile
  5. Institution / Organization - Your institution
  6. Mailing Address - Your postal address
  7. Phone number
  8. Mobile phone number
• 4. Select Save to save changes to your personal information.

Content is where you find your online interactive lessons, readers, assessment and other content. Your progress will be recorded as you work through the content and your performance will be recorded.

You can access the class content in several different ways.

• 1. On your Home page, select Content next to your class name.
• 2. From your Class Home page, select My Activities .
• 3. From anywhere within your class, select the Content tab at the top of the page.
• 4. On the Content page, select the activity you want to work on.

If you are in class study, please contact your teacher. They can unlock the content. If the activity is locked by the teacher, you will receive an “Access Denied” message when attempting to visit the content.

In your class, your teacher may decide to use any of the teaching and learning tools below.

1. Forums
2. Message board
3. Blog
4. Calendar
5. Announcements
6. Wiki
7. Writing Tool

Note: Each course is different. Therefore, the class you are taking may use some, all, or none of the tools above.

The Forum is a place where teachers and students can ask questions in discussion threads and reply to questions in other threads. Everyone in the class can read and reply to any thread.

Reading and replying to discussions threads

• 1. Go to your class.
• 2. Select Forum in the Class Tools drop-down menu.
• 3. Select in the Forum you want to post a message in. This will display all of the topics in that particular Forum.
• 4. Select next to the topic you want to read. This will display all of the threads in that topic.
• 5. Select the discussion thread you want to read. The thread will open in a new page.
• 6. Select Reply to respond to the question asked in the thread or select Comment to respond to other student’s post.
• 7. You can attach a file from your computer in your post. (Maximum file size: 10 MB)
• 8. You can record your voice and include the recording in your post (voice recording is not currently possible on iPads).
• 9. Select Add. To cancel your post without saving it, select Cancel .
• 10. You can delete your post after you have added it. To do this, select Delete next to that post.

Creating new discussions threads

Students can create discussion threads in existing forums and topics only.

• 1. Go to your class.
• 2. Select Forum in the Class Tools drop-down menu.
• 3. Select in the Forum you want to create a new discussion thread in. This will display all of the topics in that particular Forum.
• 4. Select Add thread in the topic you want to add a new discussion thread in. A new page will open in which you can post your question to start a discussion.
• 5. Give your thread a title and write your question in the Message field.
• 6. You can attach a file from your computer in your post. (Maximum file size: 10 MB)
• 7. You can record your voice and include the recording in your post (voice recording is not possible on iPads).
• 8. Select Add & exit . To cancel your post without saving it, select Cancel.
• 9. You can edit or delete your thread after you have added it. To do this, find your thread in All Forums page and select Edit or Delete next to it.

The message board tool can be used for real-time, conversations between teachers and students in a class who are signed in to the class at the same time. Instructors can create an "Online Office Hours" message board for student questions and answers. Collaboration groups in different locations can use the message board as a space to have conversations across distances or to catch up with conversations that they may have missed.

Posting in the message board.

• 1. Go to your class.
• 2. Select Message board in the Class Tools drop-down menu or the class Dashboard.
• 3. Type a message in the field provided.
• 4. Select Send.

A blog is an online journal in which individuals can write entries, ordered by date, which they can share with others. Members of the class can comment on each other's entries.

The blog tool allows you to create a learning diary that can be shared with your classmates or just your instructor. It also gives you a chance to think about your own learning and to share your experiences.

Reading a blog

• 1. Go to your class.
• 2. Select Blog in the Class Tools drop-down menu or the class Dashboard.
• 3. Select the title of the blog you want to read. Blog entries are displayed with the most recent post listed first (at the top of the page).
• 4. If there are any comments on an entry, they are displayed below the entry.

Adding a comment to a blog entry

• 1. Select Add Comment.
• 2. Next to Title , type the subject (i.e. title) of your message.
• 3. Next to Comment , type your message in the text box. You can use the icons at the top of the box to format your entry.
• 4. Select Add.

Adding an entry to your blog

• 1. Select New post in the actions bar.
• 2. Next to Title , type the subject (i.e. title) of your message.
• 3. Next to Description, type your entry in the text box. You can use the icons at the top of the box to format your entry.
• 4. Select Add or Save Draft.

If you choose to save a draft, your blog entry will not be visible to other members in your class. You can come back at a later time to edit and publish your blog.

Editing a blog entry draft

• 1. Select My posts in the actions bar.
• 2. Select Actions next to the blog post you want to edit.
• 3. Select Edit.
• 4. Edit your Title and/or Description.
• 5. Select Add .

There are two types of calendar tools in the Cambridge LMS. My Calendar shows all the calendar events for all of the classes you are taking. Each class you are in also has an individual Class Calendar, which contains only the items for that class.

Accessing your Calendars

Class Calendars

• 1. Log into the Cambridge LMS.
• 2. Access the class in which you want to view the calendar.
• 3. Select Calendar in the Class Tools drop-down menu or the class Dashboard.

My Calendar

• 1. Log into the Cambridge LMS.
• 2. From any page, select Calendar in the black bar at the top of the page.

Viewing your Calendars

You will see a monthly calendar view by default. You can change your calendar view to be by the day, the week, or the month. Select Month, Week, or Day at the top left of your calendar.

If your calendar has a lot of events in it, you can look at a custom list of events.

• 1. Select Event list on the top right of your calendar.
• 2. Choose the format in which you want to view your events (a list, a daily calendar, a weekly calendar, or a monthly calendar).
• 3. Choose the date range you want to look at (events for today, this week, this month, or this year).

Your instructor may use the announcements tool to post class updates and reminders or to share additional extra materials. You should check Announcements every day to make sure you do not miss important new messages or information.

Viewing Announcements

• 1. Log into the Cambridge LMS.
• 2. Go to your class.
• 3. Select Announcements in either the Class Tools drop-down menu or the class Dashboard.

Once you log in and access the Content please click on the Resources tab and then you will be able to download the audio files.

If you have completed your activity and the score and or progress is not updated, please make sure:

• • That you are working with a device that meets the minimum system requirements. Please note that smartphones are not supported.
• • That you are closing the content correctly. If a Check or Submit button is present in the activity, you need to click on it. You then need to progress to another exercise or close the content using the X button.

  

• • You are working in the class and not in the self-study version of the course. If you are working in self-study, the score will only be reflected in the Gradebook for the self-study and not in the class and your Teacher will not see it.
• • You are not working in multiple browser tabs.
• • The activity does not require the Teacher to enter a score manually. Some writing activities need to be marked by your Teacher.

If the problem continues, check with your Teacher and if they cannot assist, please click on Report an Issue, select Gradebook, fill in the information, and submit to get in contact with Technical Support.

In the first instance you should contact your Teacher.

If they are not available you should contact the School, College, or University you registered with, and discuss the problem with a Course Administrator.

Finally, if you do not have a Teacher and are not registered with a School, College, or University, please click on Report an Issue to contact Technical Support.

Please include as much information about the issue as possible as well as the following details

• 1. Your Email Address
• 2. Your Activation code
• 3. Your Username
• 4. Your Class Code

My Profile allows you to view and edit your personal profile (including email address and password).

Accessing My Account

• 1. Click the in the upper right corner of your screen.
• 2. Select My Account

Editing your account

• 1. Select the Edit tab. You can edit the following account information:

  • Email address you used to register on the Cambridge LMS.
  • Password you use to access the Cambridge LMS.
  • Profile Photo displays in the user directory (max dimensions = 100x100 px, max size = 50 KB).
  • Default Time Zone where you currently live and work in.
• 2. Select Save to complete your account changes
• 3. Select Personal Information to add extra information to your profile. The following can be added to your profile:
  • First name, last name, and display name
  • Age and date of birth
  • Title
  • Profile text - want to be visible on your public profile
  • Institution / Organization - with which you are affiliated
  • Mailing Address - Your physical mailing address
  • Phone number
  • Mobile phone number
• 4. Select Save to save changes to your personal information.

My Profile allows you to view and edit your personal profile (including email address and password).

Accessing My Account

• 1. Click the in the upper right corner of your screen.
• 2. Select My Account

Editing your account

• 1. Select the Edit tab. You can edit the following account information:

  • Email address you used to register on the Cambridge LMS.
  • Password you use to access the Cambridge LMS.
  • Profile Photo displays in the user directory (max dimensions = 100x100 px, max size = 50 KB).
  • Default Time Zone where you currently live and work in.
• 2. Select Save to complete your account changes
• 3. Select Personal Information to add extra information to your profile. The following can be added to your profile:
  • First name, last name, and display name
  • Age and date of birth
  • Title
  • Profile text - want to be visible on your public profile
  • Institution / Organization - with which you are affiliated
  • Mailing Address - Your physical mailing address
  • Phone number
  • Mobile phone number
• 4. Select Save to save changes to your personal information.

In order for the certificate to be available, you need to make sure to have met the minimum requirements:

1. • Have completed at least 80% of the course (the progress must be 80% or above)
2. • Have achieved a minimum score of 75% in each activity.

1. 1. Log into the Cambridge LMS.
2. 2. Click on the My Teaching tab.
3. 3. Select the title of the class you want.

The Forum is a place where teachers and students can ask questions in discussion threads and reply to questions in other threads. Everyone in the class can read and reply to any thread.

Discussion threads are added to topics in forums. Teachers can either create new forum and new topic or add a discussion thread to the existing one.

Students can create discussion threads in existing forums and topics only.

Creating new forums and topics

• 1. Go to your class.
• 2. Select Forum in the Class Tools drop-down menu.
• 3. To create a new forum, select New forum . Add a title for the forum.
• 4. To create a new topic in a forum, select New topic next to that forum. Add a title for the topic.

Creating new discussion threads

• 1. Go to your class.
• 2. Select Forum in the Class Tools drop-down menu.
• 3. Select in the Forum you want to create a new discussion thread in. This will display all of the topics in that particular Forum.
• 4. Select Add thread in the topic you want to add a new discussion thread in. A new page will open in which you can post your question to start a discussion.
• 5. Give your thread a title and write your question in the Message field.
• 6. You can attach a file from your computer in your post. (Maximum file size: 10 MB)
• 7. You can record your voice and include the recording in your post ((voice recording is not currently possible on iPads).
• 8. Select Add & exit . To cancel your post without saving it, select Cancel .
• 9. You can edit or delete your thread after you have added it. To do this, find your thread in All Forums page and select Edit or Delete next to it.

Reading and replying to discussions threads

• 1. Go to your class.
• 2. Select Forum in the Class Tools drop-down menu.
• 3. Select in the Forum you want to post a message in. This will display all of the topics in that particular Forum.
• 4. Select next to the topic you want to read. This will display all of the threads in that topic.
• 5. Select the discussion thread you want to read. The thread will open in a new page.
• 6. Select Reply to respond to the question asked in the thread or Comment to respond to another student’s post.
• 7. You can attach a file from your computer in your post. (Maximum file size: 10 MB)
• 8. You can record your voice and include the recording in your post (voice recording is not currently possible on iPads).
• 9. Select Add . To cancel your post without saving it, select Cancel .
• 10. You can delete your post after you have added it. To do this, select Delete next to that post.

Deleting forums, topic and threads

Teachers can delete any forum, topic and thread.

Note that if there are responses in a thread, all responses have to be deleted first before the thread can be deleted.

Similarly, to delete a topic, all threads in the topic have to be deleted first. And to delete a forum, all topics in that forum have to be deleted first.

To see a short video on how to do this, follow the link below and choose ‘How to use the blogs’ from the list:

https://www.youtube.com/playlist?list=PL-oYKB0D9-E3AhcZOLloAsIWc4ycsyUu5

A blog is an online journal in which individuals can write entries, ordered by date, which they can share with others. Members of the class can comment on each other's entries.

Students can be asked to blog regularly and to read their classmates' blogs. Readers can comment on blog entries.

Add Blog Entry

Instructors and students have the ability to create and post to their personal course blogs.

• 1. Access the blog tool from the Class Tools menu.
• 2. Select New post
• 3. Type in the title and the text of your blog entry. Choose who can view the blog entry. Blog entries do not have to be available to every member of a class. They can be private or only viewable by instructors.
• 4. Select Add . To save the blog entry as a draft to be published at a later date, select Save draft.

Change Blog Entries

Blog authors can edit draft entries or posts that have already been created (if permissions allow). Instructors and administrators can edit all blog entries.

• 1. Access the blog containing the entry you want to update
• 2. Select Edit under the message you want to update
• 3. Edit the blog using the visual text editor
• 4. Select Add to save the changes, or select Save draft to turn the published entry into a draft that can be published later.

View All Blogs

The blog tool creates a list of all the blogs in a class. Administrators, instructors, and students enrolled in a class can view a list of all blogs and link to the ones they want to read. Entries that the student makes private are not visible. Entries that are made available only to the instructor are not shown when students browse a blog.

Access the blog tool in the Class Tools menu.

• 1. Select All posts
• 2. Select the link to a user's blog to view the post in full.

Remove or Hide an Entry

In some cases, an instructor or administrator might want to remove or hide a blog entry. Removing an entry is permanent and cannot be undone. Hiding an entry prevents students from being able to view it, but it does not delete it.

• 1. Access the blog containing the entry to be hidden or removed.
• 2. Select Remove to remove the entry or select Hide to hide the entry.
• 3. Select Modify .
• 4. Select Save Draft .

To see a short video on how to do this, follow the link below and choose ‘How to use the message board’ from the list:

https://www.youtube.com/playlist?list=PL-oYKB0D9-E3AhcZOLloAsIWc4ycsyUu5

The message board tool can be used for real-time, unstructured conversations among class members who are signed in to the class at the same time (i.e. is a Chat tool). Instructors can easily create an "Online Office Hours" chat room for student questions and answers. Collaboration groups in different locations can use Message Board as a space to have conversations across distances or to catch up with conversations that they may have missed.

Message Board

• 1. Access the Message Board from the Class Tools drop-down menu.
• 2. Type a message in the field provided.
• 3. Select Send .

Add another Message Board

Administrators and Instructors can facilitate multiple discussions by adding additional message boards to a class.

• 1. Access the Message Board from the Class Tools drop-down menu.
• 2. Select Private message board .
• 3. Select Create message board .
• 4. Type a title and description for the room. If desired, add taboo words. These will be shown as asterisks (****) if sent in a message.
• 5. Select Save & Exit.

To see a short video on how to do this, follow the link below and choose ‘How to use the Announcements’ from the list:

https://www.youtube.com/playlist?list=PL-oYKB0D9-E3AhcZOLloAsIWc4ycsyUu5

The announcements tool is used to give students up-to-date information. Announcements can have multiple attachments, such as documents or URLs. You can sort announcements by subject, sender, access or date. Announcements are a useful way to post a notice about an important change in deadlines, meeting times or meeting locations.

Adding an Announcement

Administrators and instructors can post announcements in a class. These announcements appear in the class announcements area.

• 1. Go to the class.
• 2. Select Announcements in the Class Tools drop-down menu.
• 3. Select New announcement .
• 4. Next to Title , type the subject (i.e., title) of your message.
• 5. Next to Comment , type your message in the text box. You can use the icons at the top of the box to format your entry.
• 6. Type the announcement message in the text editor. Use the formatting options in the text editor (i.e., font size, color, add images) to format the announcement.
• 7. Select the announcement visibility ( Show , Hide , or Specify dates ). You can specify announcement beginning and end dates to make announcements appear and disappear automatically. This feature allows instructors to preload their course with announcements (e.g., due date reminders) and have them appear at pre-determined times with no extra work. The default announcement option ( Show ) makes announcements available for the duration of the class.
• 8. If desired, select the announcement deadline. Announcements with deadlines will display the number of day(s) left next to the title.
• 9. If desired, add an attachment to an announcement. (Maximum file size: 5 MB)
• 10. Select whether to send an e-mail notification to course participants. The default is set to No . This means that students will have to log in to the Cambridge LMS to view the announcement. If Yes is chosen, the announcement is sent to course participants via external e-mail.

To see a short video on how to do this, follow the link below and choose ‘How to use the Calendar’ from the list:

https://www.youtube.com/playlist?list=PL-oYKB0D9-E3AhcZOLloAsIWc4ycsyUu5

There are two types of calendar tools in the Cambridge LMS. My Calendar shows all the calendar events for all of the classes you are taking. Each class you are in also has an individual Class Calendar, which contains only the items for that class.

Accessing your Calendars

Class Calendars

• 1. Log in-to the Cambridge LMS.
• 2. Go to your class.
• 3. Select Calendar in the Class Tools drop-down menu.

My Calendar

• 1. Log in-to the Cambridge LMS.
• 2. From any page, select Calendar in the black bar at the top of the page.

Viewing your Calendars

You will see a monthly calendar view by default. You can change your calendar view to be by the day, the week, or the month. Select Month, Week, or Day at the top left of your calendar.

If your calendar has a lot of events in it, you can look at a custom list of events.

• 1. Select Event list on the top right of your calendar.
• 2. Choose the format you want (a list, a daily calendar, a weekly calendar, or a monthly calendar).
• 3. Choose the date range you want to look at (events for today, this week, this month, or this year).

When uploading files to the Calendar or Announcements sections in the Cambridge LMS, please note the file size limit of 5Mb.

Adding events to your Class Calendar

• 1. Go to your class.
• 2. Select Calendar in the Class Tools drop-down menu or the class Dashboard.
• 3. Select New event.
• 4. Next to Title, type the subject (i.e., title) of your message.
• 5. Choose whether the event is for all students in the class, or specific students.
• 6. Specify the event dates.
• 7. Next to Description, type a description of the event in the text box. Use the formatting options in the text editor (i.e., font size, color, add images) To change the appearance of the announcement.
• 8. Set the priority (High, Medium, Low) of the event.
• 9. Choose the event type.
• 10. Select the frequency of the event from the drop-down menu (once, daily, weekly, monthly, yearly). You can also add:
  the event location
  an attachment(Maximum file size: 5 MB)
  a URL.
• 11. Select whether to send an e-mail notification. The default is set to No . This means that students will have to log in to the Cambridge LMS to view the event.
• 12. Select Save & exit .

Select the Finished Classes tab.

Here you can view your finished classes and access the class tools and content in the same way that you access active classes.

Please go to Class Details within the class where you will be able to modify the end date.

The Gradebook is a tool for teachers and students to view such data about students' interaction with course items as: scores they have achieved; how many activities they have completed (progress); and time they have spent on each activity. Each screen in the Gradebook is printable.

Students can view their

• • scores for all course items including at attempt level for activities.
• • course grades if enabled in a course.
• • teacher's comments on their scores for each activity individually.

Teachers can

• • access a summary view called View by Students listing all students in the class and their overall course score and grade.
• • access a view called View by Content listing all gradebook items, average score and progress achieved by all students in the class.
• • access each student's gradebook.
• • access a detailed view of each gradebook item listing scores for all students in the class.
• • sort data to display scores in the selected order.
• • access charts showing distribution of scores and progress in the class.
• • comment on each student's scores individually.
• • add their own gradebook items to track scores for offline activities.
• • override any score in the gradebook.
• • optionally enable calculation of course grades:
  • o choose which gradebook items to include in the calculation of the course grade and apply custom weighting to scores
  • o define course grade format based on a 100% scale.
  • o choose when to distribute course grades to students.

For more information on how to use the gradebook and other teacher tools please watch the videos at the following link:

https://www.youtube.com/playlist?list=PL-oYKB0D9-E0HAwzF-vsdTO25Exkj2rZw

To see a short video on how to do this, follow the link below and choose ’How do I customise the Gradebook?’ from the list:

https://www.youtube.com/playlist?list=PL-oYKB0D9-E0HAwzF-vsdTO25Exkj2rZw

First, select the Gradebook setup button:

1. 1. Gradebook structure tab

   On this tab, Teachers and Client Administrators can:

   • • add custom categories to the Gradebook. These can be used for example to track activities that take place offline such as homework, attendance, or essays.
   • • add custom items to custom categories. These are individual tasks within the relevant categories
   • • enable weighting for categories (only available if "Enable grades for this course" has been selected on "Course grade format" tab). This can be used if you would like to change the relative weighting of individual categories, e.g. give the Tests higher weighting than the Games category. Note that weighting values are taken into account when calculating course grades only.

2. Course grade format tab

On this tab Teachers and Client Administrators can:

• • "Enable grades for this course". If enabled, for each student in the class a course grade is calculated. Selecting this feature also enables:
  • o Choosing weighting for categories on "Gradebook structure tab" in Gradebook settings
  • o "Course grade calculation tab" to pick which items contribute to course grade
• • Choose format of grades and threshold values. Changing of grade names, colours (used in grade pie chart) and threshold values is possible.
• • "Release course grades to students". Until this is selected, students have no information about their grade. They only see the statement that their course grade is not released to them yet.

3. Course grade calculation tab

This tab is only available if "Enable grades for this course" has been selected on "Course grade format" tab.

On this tab a Teacher or Client Administrator can select which course items are taken into account when calculating course grade.

On the screenshot below a sample setting is shown in which Spring term Homework tasks do not contribute to the course grade.

The Gradebook in its basic setup offers tracking of data for each item displayed in it. The data includes:

• • Score - in %
• • Status - not started, in progress, completed
• • Progress - in %
• • Time spent - hh:mm:ss
• • Last accessed - dd Mon, yyyy hh:mm:ss

The Gradebook provides you with scores for multiple content types. This is called an aggregation. For aggregations of items, such as lessons or units:

• • Score - is the average of scores for all items inside the aggregation
• • Status - shows whether students have finished or not
• • Progress - average of progress for all items inside the aggregation
• • Time spent - a total of time for all items in the aggregation
• • Last accessed - most recent access to an item in the aggregation
• • Graded Score: This is the total percentage of questions the student has answered correctly out of all of the content selected as part of the student’s grade.

Course level data:

• • Course score and course progress - are calculated for the course as an average of all items in the gradebook which have scores and progress data.
• • Course Time spent - is a total of all time spent values for all items in gradebook.
• • Course Last accessed - is the time of most recent access to a course item.

Course Grades

By default, these are only calculated for students who attempt and record a score. They do not take into account any student who has not attempted and recorded a score. However, teachers have the option to edit the Course Grade settings to take into account students without scores. This gives those students a 0% score which is then factored into the average course grade. Students can still go back into a finished lesson and work on activities.

In the first instance, you should try to assist the student with their problem, you can use the Frequently Asked Questions, Help Videos, and User Guides to assist you.

Next you should contact the Administrator in your School, College, or University for further assistance.

Finally, if they are not available or you do not have an Administrator in your School, College, or University, please click on Report an Issue to contact Technical Support.